We provides users with high-quality and comprehensive pre-sale and after-sales services, regardless of any needs and problems for products and services, users will get the thoughtful and detailed help from we customer service center.

Warranty

1. Warranty will be provided in case of the following circumstances. we offers one year free maintenance service.

This product is under warranty for 12 months from the purchase date. Customers must provide warranty card and valid proof of purchase.

Warranty is only for the failures caused by the quality problem.

2. Warranty will not be provided in case of the following circumstances. we can offer paid repair service.

Product failure or damage caused by incorrect installation, usage, maintenance and safekeeping .

Product model and serial number are inconsistent with the products.

No warranty card and valid proof of purchase.

Out of warranty, but can continue to be used after being repaired.

Damages caused by unauthorized disassembly and maintenance.

Damages caused by unexpected factors or human factors.

Damages caused by force majeure (such as flood, fire, earthquake, etc.).

* Note: Shanghai Pschina Bio-technology Co.Ltd. reserves the final interpretation right to the warranty terms.